New Features

General

Booking management

Booking list
New filters for bookings with meeting rooms / with group allotments implemented. An icon indicates when meeting rooms are included in the booking.

A new filter allows users to find out-of-sync bookings.
Security check for out-of-sync bookings
Bookings without a corresponding representation in the PMS are marked in the UI. If required, individual data objects (reservations) - can be resynchronized.
Meeting schedule in booking management
A individual meeting schedule can be maintained in a new tab within the booking management and printed in documents automatically.
https://support.customice.de/hc/en-us/articles/35076391726993

Availability screen

Optimizations to the availability screen for a better overview and a more flexible configuration.
Availability screen: Closing Times and public events
Closing times can be stored in the availability overview. Events that affect booking volume and/or pricing can be maintained.
https://support.customice.de/hc/en-us/articles/37216791808145

Dashboard – event title for tracings

In the dashboard under Tracings, the event title is now displayed in addition to the task.
https://support.customice.de/hc/en-us/articles/35545025402001

Reports

Reports can now be sent automatically by email (Please contact our support)
New filters, including customer, market segment, and others.
Optimizations / various customer-specific improvements.
https://support.customice.de/hc/en-us/articles/37029399995793

Configurator

Service options with description
Service options can now be configured with descriptions.
Service-price calculation
Price calculation for services has been adjusted and optimized in line with overnight rates.
Custom headlines in the configurator
Headlines in the configurator can now be maintained individually.
https://support.customice.de/hc/en-us/articles/48102749487249

Online-Pickup improvements

Fully adjustable feedback page
The entire feedback page can now be adjusted directly in HTML — including texts, buttons, and layout. This allows for individual customization beyond the previous header options.
Online-Pickup Optimizations
Optimizations have been made for payment processes, display, and new placeholder variables.
Occupancy change and additional Guests
Changing occupancy and adding additional guests is now possible / can be activated for your pickup flow - please get in touch.
https://support.customice.de/hc/en-us/articles/27189001189521

Booking management

Handling of blocks with customice service templates
Service templates are now also taken into account during pickup from apaleo and are applied to and synchronized with the reservations.
https://support.customice.de/hc/en-us/articles/48112089753745
VAT splitting
Services with special posting information — VAT splitting — can now be correctly displayed and processed in quotes.
https://support.customice.de/hc/en-us/articles/48110147948945
Corporate codes
Codes can be stored on rates and blocks and are automatically included in the pickup.
https://support.customice.de/hc/en-us/articles/48113100378385

Adjustments due to the limitation of the MEWS-Interface (number of calls)

Fundamental changes were made to function calls due to the now limited MEWS-Interface — number of calls. Copying blocks and bookings had to be disabled because of the amount of calls triggered simultaneously.
Allotment performance
Performance of new allotments has been improved significantly. Creation now takes place without delay. Rate selection takes place before the availability check.
Optimized error handling
Error handling for reservation synchronization has been optimized.
Service optimizations MEWS
New service types such as “per person / day” are now supported. Services are now displayed in the price grid and in the service tab. In addition, service lists can be filtered by active services, and filter settings can be combined and saved.

Booking Management

Pricing logic
The foundation has been created for occupancy-based prices and services.
Service optimizations MEWS
New service types such as “per person / day” are now supported. Services are displayed in the grid and service tab, analogous to apaleo. In addition, service lists can be filtered by active services, and filter settings can be combined and saved.
Prices & Services
Correct adjustment when occupancy changes.

New configurator and backend has been implemented
A new configurator and new backend have been implemented. Certification is in progress.

Pilot project
A pilot project and the implementation of the new Configurator has started.

Performance optimization and better sorting of the function sheet page, Improvement of date search (within date range).
Service handling when occupancy changes
The service quantity now automatically adjusts again.
Permissions for admins
Admins without a valid license can no longer create bookings via the property menu.
“Send to Colleague” email — tracings
The email is now sent to the selected colleague, using the executing user as the sender.
Improved notification messages
Notification messages have been improved, for example in cases of missing availability.
Companies and addresses
Optimizations have been made for companies and addresses. Sync improved.
Copying bookings
The cutoff date is no longer copied automatically.