New functionality
General
- Automated reminder emails: Emails can now be automatically sent x days before departure . ( /hc/en-us/articles/4423072685585)
- Status query when adding contacts: The status is now directly adjustable when adding the booker and creating a a booking.
- Editing of reservations in groups: existing group reservations can now be modified. ( /hc/en-us/articles/27517716447249 )
- Notifications for Online Pick-Ups : It is now possible to configure an automated email notification for bookings made via Online Pick-Up.
- Integration of child services: Child services and in general services for special age groups in the rate configuration are now also supported in customice. This enables a more precise pricing and more flexibility for leisure groups. (/hc/en-us/articles/30456586552593)
- Printing of payments made and open balance in e.g. pro-forma invoices possible.
- Mandatory field behavior for the booker and guests can now be set per property.
apaleo
- Tax Settings in customice: US taxation / special taxation in customice: Tax rates are now also processed correctly in customice and are available for quotation calculation. In the Price GRID it is possible to automatically calculate the tax rates (City Tax, Special Tax or VAT) based on the final price (/hc/en-us/articles/29665104904081
- City tax exceptions to special rates are now supported in customice.
- Create reservations: Specification and modification of occupancy when creating a reservation as well as adding additional guests and external booking reference possible
MEWS
- New Flow for bookings: An optimized process for group reservations, blocks, and meeting bookings has been implemented. (/hc/en-us/articles/29861977302545 , /hc/en-us/articles/29852757233041)
Fixes
- Search functionality: Enhanced search for guests and contacts, now supporting searches e.g by last name + first name
- BCC e-mail handling corrected
apaleo
- Updated “On the Books” overview: The “On the Books” view has been revised to display correct new tax positions and total amounts.
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