support customice
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Recent activity by support customice-
Viewing Your Zendesk Support Requests
Would you like to check the status of your support requests or view tickets you have already created?Here’s how you can quickly access your personal overview in Zendesk.1. Open the Ticket Link from...
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Property Details
Füllen sie Feld für Feld die Informationen ihrer Property ausNameKonfigurator - CodeExternal IDBeschreibungAdresseetc:Hier können Bilder zum Hotel hochgeladen werdeweiter geht es zu den Einstellung...
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Availability
The availability view offers a quick overview of which event rooms and guest rooms are bookable, occupied, or blocked at a specific time. Colored status indicators, smart filters, and interactive e...
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Reports
Reports provide a structured analysis of all booking- and service-related data recorded in the system – such as revenue, reservations, arrivals, or services. They can be filtered and exported based...
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Release Note 07/24/2025
New FeaturesGeneral AvailabilityThe new availability view features a modern design and enhanced functionality for faster planning and better visibility of rooms and spaces (Availibility). ReportsRe...
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The Dashboard: Your Central Overview for All Booking and Performance Data
The dashboard serves as the central interface for all booking and performance-related data. It provides quick access to current figures and trends, supporting you in making well-informed operationa...
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Itinerary tab for events
Adding and Managing the Itinerary In the Bookings section, there is the Itinerary tab, where you can store the schedule of an event. All steps and positions of the event are documented here and can...
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Release 05/25
New Functions General Reservation download (Excel) and update of reservations by re-upload New format for structured transfer and processing of booking data via Excel (Excel pickup)Note: Please b...
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Integration of Pickup V2 on a Hotel Chain Website
A new page needs to be created or an existing page needs to be adapted within the hotel chain’s website, where the online pickup form will later be displayed. It is recommended to create a page tha...
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Standard HTML for Pick-up 2
Room list: <div style=" display: flex; flex-wrap: wrap; column-gap: 40px; row-gap: 20px; border-bottom: 1px solid rgb(226, 232, 240); margin-bottom: 30px;"> <div> <img style="widt...