support customice
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Recent activity by support customice-
How to create Services?
Creation of services Basically, services are first created in MEWS and synchronized after in customice. The manual creation of a service is only necessary when creating services with sub-services. ...
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Service options
You have the option of adding options to a service. As with the champagne reception service, for example, you can store options such as a selection of different champagnes. To use these options, yo...
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Time Slots
Creating time slots To create time slots, navigate to the Time slots menu item. First synchronize all time slots from MEWS using the green arrow button and then add new ones using the + button. Pl...
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Availability
To load the availability of your property, first select a date. Press the button: Load availability and this will be loaded per week. If you click on a booking, you will be shown more details ab...
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Market Segments
Market segmentation helps to analyze target markets and enables companies to identify business trends, recognize profitable areas and develop a more effective customer approach. View market segment...
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Create group bookings (allotement)
Note: Since the release (January 2024), you must log out once as an existing customer and log in again if you already had a Customice login before: https://support.customice.de/hc/en-us/articles/21...
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City Tax
New city taxes can be defined under Property and City Tax Here you can see all your already defined City Tax with validity date: A new city tax can be created via Add city tax.You enter the valid...
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Release 03/25 from 19/03/25
New functionality General New online pickup available: more flexible, more attractive with direct selection of categories and time periods within the pickup flow. Web pages category selecti...
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Children Prices
It is possible to take into account certain age groups (children) services and surcharges on rates. Prerequisites: Configure age categories in apaleo Before child surcharges or services are availab...
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Create meeting bookings (new FLow)
The booking flow can be started under “New” booking. The day of the event is determined by date. Select the desired time and the number of participants. The meeting rooms available on this date w...