support customice
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Recent activity by support customice-
Creat group bookings (allotment) new flow
Create booking The booking flow can be started under “New” booking The arrival and departure dates for the first contingent (block) are selected using the date picker. The desired size of the co...
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US - special tax
Important: Especially for hotels from the USA, which have different taxes per city or state. The individual taxes can be found under Property Taxes, which can be synchronized from apaleo to customi...
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Release 11/24 from 28/11.2024
New functionality General Automated reminder emails: Emails can now be automatically sent x days before departure . ( /hc/en-us/articles/4423072685585) Status query when adding contacts: ...
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Distribution: City Tax
Configuration of city tax in apaleo: Some cities collect city tax from guests staying in hotels. If your hotel is in one of those cities, Apaleo allows you to configure the city tax. When checkin...
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City Tax
New city taxes can be defined under Property and City Tax Here you can see all your already defined City Tax with validity date: A new city tax can be created via Add city tax.You enter the valid...
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Block Details - Online Pick-Up
Online Pick-Up for a BlockThe Online Pick-Up allows guests to independently book rooms from an existing room allotment. A Pick-Up link is provided for this purpose, allowing guests to make their re...
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Block Details - Group Wash
GROUP WASH A possible wash / release of the type Cutoff Periodic = Rolling is triggered on a special date. It is possible to add several washes with different percentages and dates. Whether a w...
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Block Details - Guest Information
Creating multiple reservations (creating guests) please read the following article: Create Multi-Reservations from allotments – customice Guest/ Edit reservations Click on a contact that you want...
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Block Details
The standard occupancy and the basic rate plan must be stored here. In addition, information on the block, guest information and cancellation policies can be stored as text. The type of arrival, wh...
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Booking Details - Description
The description is a general description of this group that can be used in communication with the guest, e.g. in offers or other documents, but does not have to be. The mandatory field “Event titl...