support customice
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Recent activity by support customice-
Children Prices
It is possible to take into account certain age groups (children) services and surcharges on rates. Prerequisites: Configure age categories in apaleo Before child surcharges or services are availab...
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Create meeting bookings (new FLow)
The booking flow can be started under “New” booking. The day of the event is determined by date. Select the desired time and the number of participants. The meeting rooms available on this date w...
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Creat group bookings (allotment) new flow
Create booking The booking flow can be started under “New” booking The arrival and departure dates for the first contingent (block) are selected using the date picker. The desired size of the co...
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US - special tax
Important: Especially for hotels from the USA, which have different taxes per city or state. The individual taxes can be found under Property Taxes, which can be synchronized from apaleo to customi...
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Release 11/24 from 28/11.2024
New functionality General Automated reminder emails: Emails can now be automatically sent x days before departure . ( /hc/en-us/articles/4423072685585) Status query when adding contacts: ...
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Distribution: City Tax
Configuration of city tax in apaleo: Some cities collect city tax from guests staying in hotels. If your hotel is in one of those cities, Apaleo allows you to configure the city tax. When checkin...
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City Tax
New city taxes can be defined under Property and City Tax Here you can see all your already defined City Tax with validity date: A new city tax can be created via Add city tax.You enter the valid...
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Use of space
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Block Details - Online Pick-Up
Online Pickup The payment option for the block can be set here. The percentage of the reservation costs to be paid directly upon reservation and/or whether the card should (only) be deposited is s...
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Block Details - Group Wash
GROUP WASH A possible wash / release of the type Cutoff Periodic = Rolling is triggered on a special date. It is possible to add several washes with different percentages and dates. Whether a w...