support customice
- Total activity 333
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 210
Articles
Recent activity by support customice-
Block Details - Guest Information
Creating multiple reservations (creating guests) please read the following article: Create Multi-Reservations from allotments – customice Guest/ Edit reservations Click on a contact that you want...
-
Block Details
The standard occupancy and the basic rate plan must be stored here. In addition, information on the block, guest information and cancellation policies can be stored as text. The type of arrival, wh...
-
Booking Details - Description
The description is a general description of this group that can be used in communication with the guest, e.g. in offers or other documents, but does not have to be. The mandatory field “Event titl...
-
Create meeting bookings (new FLow)
The booking flow can be started under “New” booking. (Only overnight rooms can be booked under “New group”, not meeting rooms). The day of the event is determined by date. Select the desired tim...
-
Release 08/24 from 11/09/2024
Fixes apaleo SSO optimization - assignment of licenses and roles Optimization of tracings (user assignment) Webhook optimization (exception handling) Overlapping timeslots handling / new flag on...
-
Online Pick-up V2
The Online Pick-up allows guests to book themselves into an existing group reservation using an individual link.It can be seamlessly integrated into your hotel website, giving guests a simple and m...
-
Create meeting bookings
The booking flow can be started under “New” booking. (Only overnight rooms can be booked under “New group”, not meeting rooms). The day of the event is determined by date. Select the desired tim...
-
Add Services to a booking
To add services to a booking, proceed as follows. First, click on the block in a booking and navigate to Services: Here you can add services using the orange button: The following view opens when ...
-
Service - Options
You have the option of adding options to a service. As with the champagne reception service, for example, you can store options such as a selection of different champagnes. To use these options, yo...
-
Connect MEWS with customice
To connect MEWS and customice, the following steps are necessary. Please align with the customice support if you plan to connect your PMS with customice. Open MEWS Marketplace (within your MEWS sys...