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Recent activity by support customice-
Create meeting bookings (new FLow)
The booking flow can be started under “New” booking. (Only overnight rooms can be booked under “New group”, not meeting rooms). The day of the event is determined by date. Select the desired tim...
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Release 08/24 from 11/09/2024
Fixes apaleo SSO optimization - assignment of licenses and roles Optimization of tracings (user assignment) Webhook optimization (exception handling) Overlapping timeslots handling / new flag on...
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Online Pick-up V2
The Online Pick-up allows guests to book themselves into an existing group reservation using an individual link.It can be seamlessly integrated into your hotel website, giving guests a simple and m...
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Create meeting bookings
The booking flow can be started under “New” booking. (Only overnight rooms can be booked under “New group”, not meeting rooms). The day of the event is determined by date. Select the desired tim...
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Add Services to a booking
To add services to a booking, proceed as follows. First, click on the block in a booking and navigate to Services: Here you can add services using the orange button: The following view opens when ...
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Service - Options
You have the option of adding options to a service. As with the champagne reception service, for example, you can store options such as a selection of different champagnes. To use these options, yo...
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Connect MEWS with customice
To connect MEWS and customice, the following steps are necessary. Please align with the customice support if you plan to connect your PMS with customice. Open MEWS Marketplace (within your MEWS sys...
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Major Release 07/24 from 09.07.2024
Fixes apaleo Pickup on booker enabled again for simple blocks only / optimizations / also for the current day (/hc/en/articles/23625068360721) GROUP block changes also for the current day Sorte...
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Upload images for your property
Images can be added to the property under the TAB. The images can be edited, downloaded and deleted at any time. You can read about the format of images here: https://support.customice.de/hc/en-u...
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Function sheets
In the first step, you select a time period in which you would like all bookings for the property to be displayed: You can filter the bookings according to the following details: To print the func...