support customice
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Recent activity by support customice-
Corporate Codes for Blocks
Overview Corporate Codes enable the use of corporate rates for blocks. When a block is created using a corporate rate, the corresponding Corporate Code is stored with the block and automatically pa...
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Add Service Templates to a Booking
Service templates allow you to quickly add predefined services (e.g., catering, breakfast, or package deals) to a booking or room category. Services can be created for multiple days and, optionally...
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VAT Splitting - Services
Why was VAT Splitting introduced?Due to changes in VAT regulations, a single service may consist of multiple components that are subject to different VAT rates.A common example is Breakfast: Food ...
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Configurator Settings
Under Property and the Details page, you can individually configure your property and enter all important information.This data is used for displaying the configurator and for communication with yo...
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Viewing Your Zendesk Support Requests
Would you like to check the status of your support requests or view tickets you have already created?Here’s how you can quickly access your personal overview in Zendesk.1. Open the Ticket Link from...
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Release Note 07/26
New Features General Booking management Booking listNew filters for bookings with meeting rooms / with group allotments implemented. An icon indicates when meeting rooms are included in the b...
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Property Details
Füllen sie Feld für Feld die Informationen ihrer Property ausNameKonfigurator - CodeExternal IDBeschreibungAdresseetc:Hier können Bilder zum Hotel hochgeladen werdeweiter geht es zu den Einstellung...
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Availability
The availability view offers a quick overview of which event rooms and guest rooms are bookable, occupied, or blocked at a specific time. Colored status indicators, smart filters, and interactive e...
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Reports
Reports provide a structured analysis of all booking- and service-related data recorded in the system – such as revenue, reservations, arrivals, or services. They can be filtered and exported based...
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Release Note 07/24/2025
New FeaturesGeneral AvailabilityThe new availability view features a modern design and enhanced functionality for faster planning and better visibility of rooms and spaces (Availibility). ReportsRe...