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Recent activity by support customice-
What resolution should my images have?
Please read the articles: https://customice.zendesk.com/hc/de/sections/4421403103505-Bilder
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What are service types?
Service types are displayed in the configurator Service types are the individual tabs in the configurator. They are the different tabs according to which an event is configured. These are completel...
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Release from 21/12/22
Fixes Booking Links corrected in general and in e-mails Service description text in HTML format handling in function sheets and documents Local editing of services / products for MEWS (non-synchr...
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How do I delete tags I no longer want to use?
Deleting tags Navigate via Settings to the menu item "Tags" and open the tag you want to delete. Delete the tag using the red "Delete" button at the right bottom.
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What are service categories?
Use of service categories Service categories are needed to assign services to services. They are grouped under the service types. For example, Setup is a service category. Setup is always mandat...
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Release from 27/10/2022
Fixes Group Wash improvements - no wash of past blocks / Optimization periodic wash Start time for overnight blocks US Datetime format Presentation booking overview Additional parameters in mail ...
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How do I link services with specific rooms?
Linking rooms and services Navigate to a room via the Room Category menu item and open it by double-clicking. Select the Services tab and add a new service via the add service button. However, thi...
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How to setup and check my document templates?
Checking the templates In order to use templates, they must first be uploaded to each property. This way, the templates can then be assigned to the individual bookings. Navigate to Property and D...
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Release from 23/08/22
Fixes Rate handling with time restrictions in apaleo, automatic activation of rates for meeting rooms after sync Availability calculation in blocks / availability calendar Non-changeability of pri...
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Pick-Up links and guest list
Multi-reservations can be created for bookings with several rooms. These so-called Pick-Up Excel Shits enable all guest names and data to be automatically added to the booking. In the first step, a...