support customice
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Recent activity by support customice-
Release from 25/07/22
Fixes Password reset problems fixed Rate selection for block shifting with promo code rates Rate selection for shifting in combination rooms - special cases Enter key problem with service descrip...
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create GROUP booking (Allotement) (new flow)
Note: Since the release (January 2024), you must log out once as an existing customer and log in again if you already had a Customice login before: https://support.customice.de/hc/en-us/articles/21...
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Release from 23/06/22
Fixes Stabilisation Change of blocks, change of sequence UI Configurator, reset service start time when changing timeslot so that it remains within the booking range Filter in reports was optimiz...
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How do I limit the number of people?
Restricting the number of people You can limit the number of persons directly when creating the rooms, or change and adjust them afterwards. Navigate via the menu item Room categories and open a ro...
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edit GROUP booking (new flow with apaleo)
Note: Since the release (January 2024), you must log out once as an existing customer and log in again if you already had a Customice login before: https://support.customice.de/hc/en-us/articles/21...
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Copying bookings - now available!
/hc/de/articles/7891050657297 /hc/de/articles/7896752582033 In the list of bookings there should be an option Copy in the three-item menu. When copying, there are then different options such as Cr...
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Can I make group bookings for rooms?
Navigate to the Bookings item in the menu and click the +Group button Now select the desired date via the calendar function Select the desired room category and fill in all mandatory fields In t...
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How to create combination rooms?
Creation of combination rooms Combination rooms are only created in customice to avoid duplicate availabilities. I.e. in the respective PMS, the individual sub-rooms are created as meeting rooms in...
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booking details GROUP (new flow)
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Where can I upload the pictures of the rooms?
Uploading the images Navigate via inventory to the menu item room categories. Click to open an already created room, or create a new one using the + button. Upload new images at the end page via t...