support customice
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Recent activity by support customice-
Major Release 07/24 from 09.07.2024
Fixes apaleo Pickup on booker enabled again for simple blocks only / optimizations / also for the current day (/hc/en/articles/23625068360721) GROUP block changes also for the current day Sorte...
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Upload images for your property
Images can be added to the property under the TAB. The images can be edited, downloaded and deleted at any time. You can read about the format of images here: https://support.customice.de/hc/en-u...
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Function sheets
In the first step, you select a time period in which you would like all bookings for the property to be displayed: You can filter the bookings according to the following details: To print the func...
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Availability
To load the availability of your property, first select a date. Press the button: Load availability and this will be loaded per week. If you click on a booking, you will be shown more details ab...
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Tracings
Tracings in Booking Management Tracings are a useful feature for sales support. They allow users to record comments and activities (traces) related to a booking. 1. Overview of the Tracings Page Wh...
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Online - Offer integration on the hotel website
Within the website of the respective hotel, a new page must be built or the page must be adapted in which the configurator is later to be displayed in online offer mode. It is advisable to create a...
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Option date (valid to) of a booking
Setting the option date for group bookings It is possible to assign an option date (valid until) to bookings in customice in order to link offers to your customers with a duration/validity. Of cour...
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Copying blocks
On the booking list, within the three-item menu, there is the function for copying bookings. By clicking the copy button the copying process starts: The system opens a pop-up window for entering...
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Mail sending setup SPF entry or via external mail server
Customice sends various e-mails to your customers, e.g. automatic inquiry and reservation confirmations via its own mail server. Of course you don't want to send mails of the type absender@customic...
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Can I edit or delete master data?
Deleting or editing master data in the system In general, all master data in the system can be deleted or edited again. There is a red delete button at the bottom right of each entry. This applies ...